UNILAG Journal of Business

INVESTIGATING THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP ON PERFORMANCE OF CONSTRUCTION COMPANIES IN LAGOS STATE: ARTISANS’ PERSPECTIVES USING QUANTITATIVE METHOD

O ADEBAMOWO — 2025-12-10

This study leveraged transformational leadership theory to examine how artisans in construction companies in Lagos State can perform better in terms of project quality and productivity with the right leadership. The study focuses on 4 selected construction companies that have been in operations over 20 years and headquartered in Lagos State. Primary and secondary data were employed in this study through questionnaire from the staff of the 4 selected construction companies in Lagos State, and secondary data that covered 5 years from the companies (2018-2022). Convenience and cross-sectional survey methods were considered to administer 50 copies of questionnaire to the staff of each selected construction company in Lagos State making a total of 200 copies out of which 182 copies representing 91% response rate were completely filled and returned. Simple regression was used to test the hypothesis and the result revealed that transformational leadership can significantly influence the performance of artisans in Lagos State with R=.747, t=15.258, p<0.05. Trend analysis was used to determine the productivity of companies through the projects they have completed for the periods of five years for government and non-government projects. The results revealed that while Formwork was doing relatively well with government projects, other three construction companies were better in non-government projects. The study, therefore, suggests the need for managers in construction companies to consider artisans as one of the major internal stakeholders since their contributions go a long way to deliver quality projects and improved performance.

BOARD CHARACTERISTICS AND CORPORATE FAILURE IN THE NIGERIAN MANUFACTURING INDUSTRY: MEDIATING ROLE OF REGULATORY INSTITUTIONS

A OWOEYE — 2025-12-10

This study explores the relationship between board characteristics and corporate failure in Nigeria’s manufacturing sector, addressing a critical gap in governance research for emerging markets through the lens of agency, stakeholder, and institutional theories. Utilizing a quantitative approach with synthetic data simulating 300 responses from manufacturing firms in Nigeria, the study disaggregates board characteristics into 11 proxies namely size, independence, diversity, committees, meetings, training, evaluation, tenure, expertise, succession, and compensation. Multiple regression analyses, supported by diagnostic tests (Shapiro-Wilk, Breusch-Pagan, Durbin-Watson, VIF), reveal that independence and expertise significantly reduce failure risk, with regulatory institutions partially mediating this relationship (full model R² = 0.102, p < 0.001). A multi-stage random sampling technique, stratified by listing status and subsectors, ensures representativeness from a population of approximately 2,500 firms. The findings offer a context-specific framework for Nigeria’s volatile economic environment, proposing practical measures like mandating 50% board independence and cost-effective training programs to enhance oversight and resilience. Despite robust diagnostics (VIF < 1.05, Durbin-Watson ≈ 2), the use of synthetic data limits generalizability, warranting future validation with real-world surveys. This study contributes actionable strategies to mitigate failure risk and foster sustainable growth in Nigerian manufacturing sector under the African Continental Free Trade Area.

DETRMINANTS OF WORK-LIFE BALANCE AND COMMITMENT: A STUDY OF LAGOS NEIGHBOURHOOD SAFETY CORPS (LNSC)

A. A. DAWODU — 2025-12-19

This study investigates factors influencing work-life balance and employees’ commitment among the staff of Lagos State Neighbourhood Safety Corps (LNSC). The study aims to explore the relationships between the predictors of work-life balance and employees’ commitment of the staff of the corps with a focus on supervisory support, locus of control, and resilience. A descriptive research design was employed, using a sample of 450 employees drawn from the five divisions of LNSC: Ikeja, Badagry, Ikorodu, Lagos Mainland, and Epe. Data were collected through a structured questionnaire. The findings revealed that workload, supervisory support, work locus of control, self-efficacy, resilience, and flexibility significantly influence employees' commitment to community policing. Effective management of workload, provision of strong supervisory support, enhancement of employees' sense of control and self-efficacy, and promotion of resilience and flexibility were identified as key strategies to improve commitment. Recommendations include adopting flexible scheduling, distributing tasks fairly, leveraging technology to streamline processes, and ensuring regular breaks to manage workload and reduce burnout. The study underscores the importance of addressing these factors to enhance commitment and performance in community policing roles.

LEADERSHIP AND BUSINESS CONTINUITY OF BUSINESS MEMBERSHIP ORGANISATIONS IN NIGERIA

B. A. ALIMI — 2025-12-19

Business membership organisations (BMOs) in Nigeria face leadership challenges such as poor management, weak regulation, and socio-economic pressures, threatening their continuity. This study applies systems and goal congruence theories to examine how leadership influences business continuity, focusing on the Manufacturers Association of Nigeria and the Chartered Institute of Directors Nigeria, both in Lagos State. Using a cross-sectional survey and random sampling, 536 copies of questionnaire were administered to a population of 6,026, accounting for a 30% attrition rate. Regression analysis of the six hypotheses of this study revealed that inclusive leadership, shared leadership, flexible leadership, reflective leadership, strategic alignment, and shared vision have relatively low statistically significant on business continuity with (R².04, p < 0.05; R².048, p < 0.05; R².056, p < 0.05; R².064, p < 0.05; R².045, p < 0.05; R².215, p < 0.05). The study, therefore, recommends that there is a need to establish a cyclical framework where leadership styles, strategies, and organisational performance are periodically reviewed and renewed for BMOs in Nigeria to remain responsive and resilient amidst a dynamic business environment.

DETERMINANTS OF ORGANISATIONAL SILENCE AMONG PROFESSIONALS IN TERTIARY HEALTHCARE INSTITUTIONS IN LAGOS, NIGERIA

C. K. OJINI — 2025-12-19

Effective communication about patients’ safety concerns through information, questions, and opinions in clinical settings is vital, especially when immediate action or decisions are required to prevent fatalities. Unfortunately, many issues are under-reported, and healthcare providers often choose to remain silent. This phenomenon of clinician silence is well recognised in healthcare, particularly in public hospitals in Nigeria, due to various individual and contextual factors that could influence employees’ silent behaviour within organisations. Therefore, this study examined conscientiousness, neuroticism, self-esteem, procedural organisational justice, ostracism, and perceived organisational support as potential individual and organisational determinants of employee silence. Cross-sectional survey design, multistage technique and convenience sampling were used to draw 226 participants from the study population, out of which 140 usable responses were obtained. The results from correlation and multiple regression analysis, conducted with SPSS version 22, showed no significant relationships between conscientiousness (r = .076; p > .05), organisational-based self-esteem (r = .031; p > .05). However, emotional stability has a positive significant influence on organisational silience (r = .171; p < .05), perceived organisational support has significant positive influence on organisational silence (r = .317**; p < .05). Workplace ostracism has a significant positive influence on organisational silence (r = .546**; p < .05). The study concludes that administrators of healthcare institutions should identify factors that significantly predict organisational silence and implement practices and policies to mitigate employees’ silent behaviours, thereby improving healthcare delivery in public hospitals in Nigeria.

MEDIATING ROLE OF EMOTIONAL INTELLIGENCE IN THE RELATIONSHIP BETWEEN ORGANISATIONAL CULTURE AND CONFLICT MANAGEMENT

S. AMOSU — 2025-12-19

This study investigates the mediating role of emotional intelligence in the relationship between organizational culture and conflict management. The specific objectives are to examine the effect of organizational core values on conflict management; assess the relationship between organizational norms and conflict management; and determine the mediating effect of emotional intelligence in the relationship between culture and crisis management. To achieve these aims and objectives, the study adopts quantitative research technique with the aid of a questionnaire. The population consists of 45,600 direct and contract staff of Chevron Nigeria Limited. Using convenience sampling method, 376 respondents correctly filled the questionnaire. The data collected were analysed using descriptive and inferential statistics (frequency distribution and regression analysis). From the analysis, the following findings were made: Organizational core values impact significantly on conflict management; Emotional intelligence impacts significantly on conflict management; and Emotional intelligence mediates the relationship between organizational culture and conflict management. The following recommendations are made: Chevron Nigeria Limited should strengthen its core values and educate its employees on the core values they must always adhere to. Core values of respect for every employee should be tightly adhered to, as this can help to minimize conflict and enhance collaboration amongst the employees.

IDENTIFYING THE ELEMENTS OF QUALITY LEADERSHIP STYLES FOR SUSTAINABLE PERFORMANCE IN PUBLIC AND PRIVATE SECTORS IN NIGERIA

D. OGUNLEYE — 2025-12-22

Public and private sectors are expected to have meaningful contributions to socio-economic development of a nation like Nigeria that allows the two sectors to co-exist. However, there is a lack of universally recognised yardsticks to measure the leadership performance of public and private sectors in Nigeria comparably. This study anchored on path-goal theory, and contingency theory to identify the elements of quality leadership styles for sustainable performance in public and private sectors in Nigeria. Non-probabilistic survey method was employed through purposive and snowballing to gather quantitative and qualitative data from experts (75 public service, and 75 private companies) in Nigeria. T-test statistical analysis and multiple regression were employed to test the 2 hypotheses of this study, which were all statistically significant at 0.5% level. The findings from the focus group also validated the findings of quantitative data. Based on the findings of this study, it was concluded that identifying and nurturing the elements of quality leadership styles is crucial for achieving sustainable performance in both the public and private sectors in Nigeria. The study also underscores the importance of a strategic approach to leadership development, integrating both universal principles and sector-specific needs to drive sustainable performance. It is recommended in this study that a collaborative approach involving government, private sector stakeholders, and educational institutions is vital for developing robust leadership initiatives that align with long-term organizational goals and contributes to sustainable development across the nation.

INSURTECH INNOVATION: LEVERAGING ARTIFICIAL INTELLIGENCE AND BLOCKCHAIN FOR ENHANCED PERFORMANCE IN NIGERIAN INSURANCE COMPANIES

C. P. EHIOGU — 2026-01-11

Nigerian insurers still operate with the lowest penetration rate in Africa (0.5 %), largely because conventional underwriting and pricing processes remain manual, opaque and error-prone. By means of a cross-sectional survey of 102 respondents from five insurance companies in Lagos State, Nigeria, with a 67 % response rate, this study examined the effects of artificial intelligence on underwriting/risk assessment and blockchain technology on insurance pricing anchoring on the Task-Technology Fit (TTF) theory. Data were collected through a 5-point Likert-scale questionnaire and analysed using descriptive and inferential statistics. Artificial intelligence had no appreciable impact on underwriting/risk assessment (β = 0.105, p = 0.297); blockchain technology greatly affected insurance pricing (β = 0.245, p = 0.014). Based on these findings, the study recommends employee training programmes in AI and blockchain, development of blockchain-based pricing platforms, and public-awareness campaigns to promote Insurtech adoption and enhance industry efficiency and competitiveness.

SUPPLY CHAIN INTEGRATION, RESILIENT PRACTICES, AND ECONOMIC SUSTAINABILITY OF SMALL AND MEDIUM ENTERPRISES IN LAGOS, NIGERIA

M. I AGBORTIAN — 2026-01-13

This study examined the impact of supply chain integration and resilience on the economic sustainability of SMEs (retail firms) with reference to selected superstores in Lagos State, Nigeria. Leveraging on the resource based viewed and dynamic capability theory; the study adopted a survey-based research design in line with cross sectional data collection approach and multi-stage sampling techniques. 120 copies of questionnaire were administered to the supply chain and procurement managers at the selected superstores in which 98 copies were filled and retrieved. The data collected was analysed using descriptive statistics, with the use of Pearson Correlation as technique for hypotheses testing. The findings revealed a strong positive relationship between internal integration and economic sustainability, a substantial positive relationship between external integration and economic sustainability, and a significant relationship between economic sustainability and supply chain resilience. The study therefore recommended that firms should establish an integrated and resilient supply chain process to boost performance. The managements of retail firms in Lagos, Nigeria should invest more in training of their employees in their understanding of the importance of internal communication. Firms should also nurture relationships with suppliers to improve coordination.