WORK OUTCOMES OF STANDARD AND NON-STANDARD EMPLOYEES OF NIGERIAN BANKS

Abstract

Most of the studies comparing standard and non-standard employees on a range of job outcomes have been conducted in the developed economies, with a dearth of such studies in Nigeria, particularly in the banking industry, where non-standard employment is prevalent. Using two leading (one old and one new generation) banks, this study examined how employment contracts affect the morale, job satisfaction, organisational commitment, and psychological job ownership of standard and nonstandard employees in Nigerian banks. Using a cross-sectional design, stratified sampling technique, and self-administered survey, data were collected from 81 and 161 standard and non-standard bank employees, respectively. The result of the t-test for the Independent Sample used to test the hypotheses revealed that standard and nonstandard employees differed significantly on the measured work outcomes. Compared to standard employees, the nonstandard bank employees exhibited significantly lower morale, job satisfaction, organisational commitment, and psychological job ownership. The implications of this study for improved employee morale, job satisfaction, commitment, and ownership of their jobs by nonstandard employees in the Nigerian banking system include creating desirable employment and work conditions, such as making the employment scheme pensionable after 5 years of continuous engagement, instituting social protection policies, and eliminating the system's discriminatory wage structure. Directions for future research are suggested.